All orders will be sent out within 2 business days from the time that the order is placed. Exceptions due to federal holidays and store closures are possible. If there is a delay in shipping your purchase, you will be notified.
All orders over $100 ship for free. Orders under this amount will be calculated at checkout.
All orders will be sent out with UPS or USPS and tracking will be available on our website once the shipping label is printed. You will be able to track your order through your login on the website or your email confirmation. Keep in mind that the item will not start "moving" until it is picked up by UPS or USPS.
Please start a return authorization on our website by clicking the link below to notify us that you are making a return.
https://saltystitch.com/pages/return-zap
You have 14 days from receiving your item to return it to us for a full refund. Once you have started a return authorization you can ship the items back to us using a trackable shipping method. Items must be sent to:
Salty Stitch
466 John Ringling Blvd
Sarasota, FL 34236
You can return an item to our Sarasota, FL (St. Armand's Circle) physical location within 14 days of receiving the item for a full refund.
Salty Stitch
466 John Ringling Blvd
Sarasota, FL 34236
We do not currently offer international shipping. If this is something that you are interested in, please fill out our contact us page for more information.
You can place an order in-store to ship out through the website. The physical store locations will have inventory that is not available for online purchase. Keep in mind that items not found on the website could incur an additional shipping charge when purchasing from the store and having shipped.
We can assist in your order by calling our shop during our normal, operational business hours.
The store phone number is 941-388-1040.
Yes, you can place an order online for in-store pickup. We ask that all online orders placed for in-store pick up are picked up from the Sarasota location within 5 business days.
On our website, we accept all major credit cards including Visa, Mastercard, American Express and Discover. We also accept ApplePay and GooglePay.
We have a size chart available on our website. In the descriptions of items the fit will be explained. If you have any questions about an item feel free to use the contact us page or call the store at 941-388-1040.